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Privacy Policy

Effective Date: July 20, 2023

This Privacy Policy describes how Elite Visa (Thailand) Co., Ltd. (hereinafter “we,” “us,” or “Elite Visa”) collects, uses, and discloses information from users (hereinafter “you”) of the website (the “Service”). This Privacy Policy applies to the Service and all products and services offered by Elite Visa. This Privacy Policy is governed by Thai law.

1. Information We Collect

We collect personal information directly from you when you:

  • Create an account or purchase any of our Services (ex: billing information, including name, address, credit card number, and government identification);
  • Request assistance from our customer support team (ex: phone number);
  • Complete contact forms or request newsletters or other information from us (ex: email); or
  • Participate in contests and surveys, apply for a job, or otherwise participate in activities we promote that might require information about you.

2. How We Use Your Information

We use the personal information collected through our Services for purposes described in this policy or disclosed to you on our Services or otherwise in connection with our Services. For example, we may use your information to:

  • Operate, maintain, and improve our Services, products, and services;
  • Respond to comments and questions and provide customer service;
  • Send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • Communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners;
  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

3. How We Share Your Information

We do not share your personal information with third parties without your consent, except in the following circumstances or as described in this Privacy Policy:

  • We may share information with our corporate affiliates, primarily for business and operational purposes.
  • We may have to share information with law enforcement agencies or governmental bodies where required by Thai law.

4. Cookies

We use cookies to improve and customize EliteVisa Services and your experience; to allow you to access and use the Services without re-entering your username or password; and to count visits and understand which areas and features of the Services are most popular. You can read more about how we use cookies in our Cookie Policy.

5. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. GDPR (General Data Protection Regulation)

If you are a resident of the European Union, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. CCPA (California Consumer Privacy Act)

If you are a resident of California, you have the right to access the personal information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us through the contact information below.

8. CalOPPA (California Online Privacy Protection Act)

We adhere to the principles of CalOPPA, which include the timely response to ‘Do Not Track’ signals set by your browser and the inclusion of the effective date at the beginning of this policy.

9. Changes to This Policy

We may change this privacy policy from time to time. If we make any changes, we will notify you by revising the “Effective Date” at the top of this policy and, in some cases, where appropriate we may provide you with additional notice (such as adding a statement to our website or sending you a notification).

10. Contact Information

If you have any questions about this Privacy Policy, you can contact us at:

Elite Visa (Thailand) Co., Ltd.
18th Floor, Unit 1802 Two Pacific Place,
142 Sukhumvit Road, Khlong Toei,
Bangkok 10110, Thailand
[email protected]
+66 2 460 6515

By using our Service, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Service. Your continued use of the Service following the posting of changes to this policy will be deemed your acceptance of those changes.

This Privacy Policy was last updated on the date stated at the top of this page.